About Us
Hereford Medical Group was formed in July 2018. In November 2020 Hereford Medical Group opened a purpose built medical centre - Station Medical Centre. Our team provide services from 5 sites: Station Medical Centre, Bobblestock Surgery, Credenhill Surgery, Quay House Medical Centre and South Wye Medical Centre.
Our key purpose is to provide high quality and compassionate Primary Care.
Our Patient Service Values
In January 2019 our Reception and Administrative staff created a set of Patient Service Values:
- Empathy and compassion - we will always be willing to help and show understanding
- Greeting - we will make eye contact, be welcoming and friendly
- Professional - we will act professionally at all times
- Courteous - we will be polite at all times
- Pride - we will have pride in HMG and be proud of the job we do
- Respect - we will show respect to our patients and our colleagues
- Knowledge - we will take responsibility for our learning and keeping up to date
- Honest - we will be open and transparent
- Equality and Diversity - we will consider all patients as individuals and be fair to all
- Communication - we will be consistent with our messages
Patient Feedback
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