Ratings and reviews

updated at 08:08pm on 16/12/2020


by Anonymous

excellent service, much improved on the past

After sending a request through the Patient Access website I received a call back from a receptionist within a couple of hours and then a call back from a doctor within 5 hours which was excellent and the doctor was kind, polite and helpful.

Visited in December 2020, Posted on 11 December 2020

by Lucy H

Great service

Telephoned to request a consultation with concerns regarding a lump in my breast. Telephone consultation later that day with referral to the breast clinic. Appointment at HCH within 1 week. Brilliant service. Thank you

Visited in October 2020, Posted on 27 October 2020

by reddragonman

Moorfield house

Having been requested to immediately attend Moorfield Surgery following a call relating too a "fast heart rate". I was quickly seen by a practice nurse who immediately assessed my situation following consultation with the doctor to be reactionary to pills id been given for a separate complaint. Having reassured me that my complaint was not dire, blood samples were taken as for further testing. All tests proved negative and i was deemed fit and healthy enabling me to conclude my experience feeling , relieved comforted and with a renewed sense optimism for the NHS. My sincerest gratitude to the doctors and associated staff.

Visited in July 2019, Posted on 08 July 2019

by Anonymous

Excellent service today thank you

I needed a same day appointment today and was really impressed with the service from start to finish. The receptionist was warm and friendly and efficient in her explanation of next steps. The duty Dr rang me back within half an hour and I was given an appointment half an hour later. The Dr who saw me was great and explained everything really well, including my treatment choices and what I could do to help myself too. Altogether very impressed with the overall experience, no-one likes being ill so a quick efficient and friendly service means a lot. Thank you!

Visited in June 2019, Posted on 07 June 2019