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Our Prescription Line opening times will be aligned from the 1st April 2019.

Our Prescription Line will be open from 10am – 1pm Monday – Friday for your prescription requests.

Please continue to phone the same number that you currently call and press 'Option 2'.

We will have a queuing system in place and you will be notified of where you are in the queue.

Our team of pharmacists will work with our prescription clerks from our new prescribing hubs.

Did you know you can request prescriptions online? If you would like to register for Patient Access, please visit any of our surgeries and bring two forms of ID with you (one photographic and one to confirm your address).  Our reception team will be happy to register you for the service.  Online requests go directly to your GP to action and are then sent directly to your pharmacy(with the exception of controlled drugs) saving you 2 trips. It is a safer, more accurate and quicker way to manage your prescriptions that is accessible 24/7!

 For more information on online services please click here

Hereford Medical Group phone lines experience exceptionally high demand between 8.00am and 11.00am. If your phone call is not urgent we advise you to call outside of these hours. 

Please click here for information on changes that are happening to Prescription Line opening times. 

Online Access

If you wish to, you can now use the internet to book appointments with a GP and request repeat prescriptions for any medications you take regularly. You can also still use the telephone or call in to the surgery for any of these services as well. 

Being able to see your record online might help you to manage your medical conditions. It also means that you can access it from anywhere in the world should you require medical treatment on holiday. 

The services is open 24/7/365 and can be accessed from your home PC, Tablet or Mobile phone.

Hereford Medical Group patients can now view lab results online. Please contact Hereford Medical Group if you would like this feature enabled. 


Ordering repeat prescriptions.
Please note that you can call into any of the Hereford Medical Group locations to drop in an order for a repeat prescription.  It does not need to be the location that you were originally registered at.