We know people forget things, cancelling GP appointments being one of them. Remember to cancel your appointment if you don't need it.
If you are unable to keep your appointment, please give us as much notice as possible so that your appointment can be offered to someone else.
If you are cancelling please telephone us as soon as possible, and at least 30 minutes before your appointment time. This will enable us to offer your appointment to someone else.
You can also email Hereford Medical Group to cancel your appointment by emailing firstname.lastname@example.org. Please be aware that we can not re-book the appointment if you email, you will need to phone the surgery to make a new appointment. Whilst the email is monitored daily we would not recommend using email if it is a last minute cancellation.
Cancellations notified less than 30 minutes before the appointment time will be recorded as failure to attend (DNA).
Repeated failure to attend booked appointments is a significant waste of NHS resources and may lead to your registration being removed from our list.