Why Protected Learning Time Matters In General Practice
Healthcare is always changing, and our teams need to keep learning to give you the best possible care. Protected Learning Time (PLT) is dedicated time for our staff to take part in training and development.
Practices across Herefordshire, and many other areas, have been holding PLT sessions every three months for more than 15 years.
We know some patients recently gave feedback online about our latest PLT session. So here we will explain what PLT is, why it matters, and why we bring all staff to one site during these sessions.
What Is Protected Learning Time?
Improving Patient Care
PLT gives our doctors, nurses, and admin teams a chance to build their skills and knowledge. This helps us provide better and safer care.
Keeping Up To Date
Medical advice, treatments, and technology are always changing. PLT helps our staff stay informed and ready to use the latest tools and guidance.
Promoting Improvement
By setting aside time for learning, we build a culture of continuous improvement. This benefits both patients and staff.
Our Responsibilities To You
As your healthcare provider, we are committed to giving safe, high quality care. PLT helps us do that through:
- Regular Training – covering both clinical and administrative topics
- Staying Compliant – keeping up with national and local healthcare standards
- Supporting Staff Wellbeing – learning opportunities help reduce stress and burnout
Why Is PLT Done At The Same Time For All Sites?
To make PLT work well, we bring together teams from all four of our sites in one place. This helps us:
- Provide consistent training for everyone
- Strengthen teamwork and communication
- Use time and resources more efficiently
What Happens While We Are Training?
We understand it can be inconvenient when our sites are closed for a few hours. We do everything we can to reduce disruption:
Emergency Cover
If you need urgent care during the training period, other local practices provide phone cover. You will always be directed to the right help.
Online Forms
Our online consultation forms remain open and will be reviewed once training is finished.
Advance Notice
We will always let you know the PLT dates in advance so you can plan your appointments.
Website Support
You can find useful advice, self-care tips, and contact options on our website and online services.
In Summary
Protected Learning Time is an investment in better care. By supporting our staff through training, we make sure we’re ready to meet the challenges of modern healthcare, which means that you get the best possible outcome, both now, and in the future.